Privacy Policy

1.Who We Are

kiss981 ("we", "us", "our", or "the Platform") operates the online casino and sports betting platform accessible at kiss981.club. In the context of this Privacy Policy, kiss981 acts as the data controller in respect of personal data collected from players and visitors who access or use the kiss981 platform.

If you have any questions or concerns regarding this Privacy Policy or the manner in which kiss981 handles your personal data, please contact us at the address set out in Section 13 of this Policy.

2.Personal Data We Collect

kiss981 collects the following categories of personal data, depending on the nature of your interaction with the platform:

• Identity Data: Full legal name, date of birth, nationality, and copies of government-issued identity documents (Malaysian MyKad, passport) provided during Know Your Customer (KYC) verification.
• Contact Data: Email address, Malaysian mobile phone number, and residential address.
• Account Data: Username, encrypted password, account registration date, account status, and account preferences.
• Financial Data: Payment method details (e.g., Touch 'n Go eWallet account reference, Boost account reference, bank account details for Maybank, CIMB, or Public Bank), deposit history, withdrawal history, and transaction records. Full payment card numbers, if applicable, are not stored by kiss981 — they are processed by certified payment processors.
• Gaming Data: Game history, betting records, session duration, wagering patterns, and responsible gaming tool settings (deposit limits, self-exclusion status).
• Technical Data: IP address, device type, browser type and version, operating system, screen resolution, and referring URL.
• Usage Data: Pages visited, features used, click-stream data, and session timestamps.
• Communications Data: Records of support chat conversations, emails sent to kiss981, and feedback submissions.

3.How We Collect Personal Data

kiss981 collects personal data through the following means:

• Direct Provision: When you register an account, complete KYC verification, make a deposit or withdrawal request, contact customer support, or respond to a promotion.
• Automated Collection: When you visit or use the kiss981 platform, we automatically collect technical and usage data through cookies, web beacons, log files, and similar tracking technologies as described in Section 6.
• Third-Party Sources: From payment processors, identity verification service providers, and fraud detection partners in the course of operating the platform and fulfilling our KYC and anti-money-laundering obligations.

4.Purpose and Legal Basis for Processing

kiss981 processes personal data only where a lawful basis for doing so exists. The following table summarises the key purposes for which we process your data and the corresponding legal basis:

• Account Registration & Management — necessary for the performance of the contract between you and kiss981.
• Payment Processing — necessary for the performance of the contract; also required to comply with financial crime prevention obligations.
• KYC & Age Verification — legal obligation to ensure all players are aged 21 or above and to comply with applicable anti-money-laundering regulations.
• Responsible Gaming Monitoring — legitimate interest in protecting players from gambling-related harm; also a regulatory obligation where applicable.
• Fraud Prevention & Platform Security — legitimate interest in protecting the integrity of the platform and the accounts of all players.
• Customer Support — legitimate interest in providing responsive support; performance of the contract.
• Marketing Communications — consent, where you have opted in to receive promotional communications from kiss981. You may withdraw consent at any time.
• Analytics & Platform Improvement — legitimate interest in improving the platform experience for Malaysian players.

5.Sharing Your Personal Data

kiss981 does not sell, rent, or trade your personal data to third-party marketers or advertising networks. We share personal data only in the following limited circumstances:

• Service Providers: Third-party vendors who assist in operating the kiss981 platform, including payment processors (Touch 'n Go, Boost, banking partners), identity verification providers, cloud hosting providers, and customer support software vendors. All service providers are contractually bound to process data only on kiss981's instructions and to maintain appropriate security standards.
• Game Providers: Where necessary to facilitate gameplay, certain technical identifiers (not personally identifiable information such as your name or MyKad number) may be shared with licensed game providers such as Evolution Gaming, Pragmatic Play, or Asia Gaming to enable game session authentication.
• Legal & Regulatory Authorities: Where required by applicable law, court order, or regulatory instruction, kiss981 may disclose personal data to law enforcement, tax authorities, financial intelligence units, or other competent authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of kiss981's assets, player data may be transferred to the successor entity, subject to equivalent data protection commitments.

In all cases, kiss981 requires third parties receiving personal data to maintain appropriate technical and organisational security measures commensurate with the sensitivity of the data.

6.Cookies and Tracking Technologies

kiss981 uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for core platform functionality including account authentication, session management, and security. These cannot be disabled without impairing your ability to use the platform.
• Functional Cookies: Store your preferences such as language settings, preferred game lobby view, and responsible gaming settings so that these are remembered across sessions.
• Analytical Cookies: Collect aggregated, anonymised usage data to help kiss981 understand how players interact with the platform — which pages are visited most, where players encounter errors, and how navigation flows are used. This data is used solely to improve the platform.
• Performance Cookies: Used to measure and optimise platform load times and streaming performance, particularly relevant for live casino streams accessed by players in Kuala Lumpur, Penang, Johor Bahru, and other locations across Malaysia.

You may adjust your browser settings to block or delete cookies. However, disabling strictly necessary cookies will affect your ability to log in and use the platform. kiss981 does not use cookies for third-party advertising purposes.

7.Data Retention

kiss981 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purpose of satisfying applicable legal, regulatory, accounting, and reporting obligations.

As a general principle:

• Account data and gaming records are retained for the duration of the account relationship and for a minimum of five (5) years following account closure, in accordance with anti-money-laundering record-keeping requirements.
• KYC identity documents are retained for the period required by applicable financial crime regulations, which is typically no less than five (5) years from the date of the last transaction.
• Customer support communications are retained for a period of three (3) years from the date of the interaction.
• Technical and usage data collected via cookies is retained for no longer than thirteen (13) months from the date of collection.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with kiss981's data destruction procedures.

8.Data Security

kiss981 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the kiss981 platform.
• Passwords stored using industry-standard salted hashing algorithms — original passwords are irrecoverable by kiss981 staff.
• Access to personal data restricted to kiss981 employees and contractors on a strict need-to-know basis, with access logged and audited.
• Regular security assessments and penetration testing of the platform infrastructure.
• Segregated storage of player funds from operational accounts to protect financial data integrity.

Notwithstanding the above, no method of electronic data transmission or storage is completely secure. kiss981 cannot guarantee absolute security but is committed to taking all reasonable steps to protect your personal data.

9.Your Data Rights

Subject to applicable law, you have the following rights in respect of your personal data held by kiss981:

• Right of Access: You may request a copy of the personal data kiss981 holds about you.
• Right of Rectification: You may request correction of inaccurate or incomplete personal data. For certain data fields (e.g., name, date of birth), correction requires submission of updated identity documentation.
• Right of Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to kiss981's legal retention obligations. Note that data subject to anti-money-laundering retention requirements cannot be deleted before the mandatory retention period expires.
• Right to Restrict Processing: You may request that kiss981 restricts processing of your data in certain circumstances, for example while a rectification request is being assessed.
• Right to Data Portability: Where processing is based on consent or contract and carried out by automated means, you may request a copy of your data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Object: You may object to processing based on legitimate interests, including profiling, where your particular circumstances warrant an override of those interests.

To exercise any of the above rights, please contact kiss981 at the details set out in Section 13. We will respond to all verifiable requests within thirty (30) days. Identity verification will be required before personal data is disclosed or modified.

10.Children and Minors

The kiss981 platform is strictly prohibited for persons under the age of 21 years. kiss981 does not knowingly collect personal data from individuals under the age of 21. All accounts are subject to mandatory age verification through KYC document submission before withdrawals are processed.

If kiss981 becomes aware that personal data has been collected from a person under the age of 21 without verifiable parental consent, that data will be deleted promptly and the associated account will be closed. If you believe a minor has registered an account on the kiss981 platform, please contact us immediately at the address in Section 13.

11.Third-Party Links

The kiss981 platform may contain references to third-party services (for example, payment processor portals accessed during deposit or withdrawal). Once you leave the kiss981 platform to access a third-party service, kiss981's Privacy Policy no longer applies. We encourage you to review the privacy policy of any third-party service you access in connection with your kiss981 account.

12.Changes to This Privacy Policy

kiss981 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players by email to the address associated with their account, or by prominent notice on the kiss981 platform, no later than fourteen (14) days prior to the effective date of the change.

Continued use of the kiss981 platform following the effective date of any amended Privacy Policy constitutes your acceptance of the revised policy. We recommend that you review this Privacy Policy periodically to stay informed of how kiss981 protects your personal data.

13.Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy or the manner in which kiss981 processes your personal data, please contact our data protection team:

We are committed to resolving all privacy-related inquiries in a fair and timely manner. If you are not satisfied with our response, you may escalate your complaint to the relevant data protection authority in your jurisdiction.